Terms & Conditions

Cancellation of order

You have the right to cancel your contract/order with us up to 14 days after receipt of your delivery.  If you have been charged for the item, you will receive a refund for the price paid for the item plus standard delivery costs but this will exclude the cost of the return of the items to Cinquina.

If you wish to cancel your order, please provide us with notice in writing by email (Contact us). This must be completed within 14 days of receipt of your delivery. All cancelled products must be returned to us within 14 days of your notification to cancel, upon receipt of which we will issue the refund. All refunds will be issued by the same method that the original payment was taken and within 7 working days of receipt of the goods.


All images, text and design on this website are owned by Cinquina. All brand names, product names and titles used are trademarks or trade names of Cinquina. The site may not be reproduced in any way without permission.

Site security

Our site is fully secure. We use a leading card processing company to make sure your card details are kept safe at all times.


We store cookies on our site to enhance the user experience. Read our cookies policy to find out more


We make every effort to protect the privacy of our users and customers. As such we will not ask for personal details that are not required as part of your transaction. Any personal data collected by us online will be safely and securely stored and not shared with any third party.

Use of personal information

We process personal information for the purposes of providing the best possible service and providing information about products and services we offer. If you do not wish to receive information about our products or services, please tick the appropriate box when registering your details with us.

Consumer protection

These terms do not affect your statutory rights.


Cinquina may change these terms from time to time without prior notice and changes will apply to any subsequent orders received.